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| Feature | C8nnect | Other App |
|---|---|---|
| AI replies instantly | Replies to leads in seconds, 24/7 | No AI — human-only manual response |
| Understands any language & dental terms | Fluent in Taglish, English, and dental concerns | No AI capabilities — preset text only |
| Can book checkup visits | Books appointments directly from chat | Requires staff to manually schedule |
| Feature | C8nnect | Other App |
|---|---|---|
| Messaging across FB, IG, Email, SMS, WhatsApp | Unified inbox across all channels | No central messaging hub or tracking |
| Local PH Number (no credits needed) | Sends SMS using your own SIM load | Requires buying SMS credits |
| Contactless Queueing System | Patients receive live updates via SMS | Manual queueing inside the clinic |
| Patient Journey Overview | See client status at every stage | No visual journey tracking |
| Smart Appointment Booking & Reminders | Auto-sends reminders via SMS/Email | Manual scheduling and follow-up |
| Unlimited Websites & Funnels | Create multiple pages with no extra cost | Limited or requires third-party tools |
| Unlimited Form Creation | Custom forms for booking, surveys, more | Limited form options |
| Unlimited Patient Contacts | No limits on leads or patient database | Often restricted or paid tier |
| Task Manager & Progress Notes | Assign tasks and keep clinical records | Missing or requires external tool |
| Unlimited Users | No added cost per staff member | Charges per user or limited slots |
| Social Media Integration | Respond to DMs directly from dashboard | Not supported |
| Built-in Ad Management | Run Meta ads using proven templates | Requires separate ad tools |
| Dashboard & Conversion Metrics | See bookings, revenue & ROI in real-time | No performance analytics |
| Post-Treatment Aftercare & Reviews | Auto-follows up after visits with review request | No follow-up automation |
| Feature | C8nnect | Other App |
|---|---|---|
| Bulk Email & SMS Campaigns | Send promos or updates in 1 click | Not supported or requires CSV import |
| Review Management | Automated review requests post-visit | No built-in review system |
| Referral Campaign Automation | Run patient-get-patient promos easily | Manual or not supported |
| Ad Campaign Capabilities | Launch FB/IG ads from dashboard | Requires separate ad setup |
| Database Reactivation | Re-engage old patients with promos | No reactivation feature |
| Birthday Automation | Send greetings and offers on birthdays | Manual greetings if any |
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